DAMAGE IN TRANSIT

The surfboard Warehouse offers a manufacturer's warranty on all products sold. The warranty covers material and workmanship defects and will only be offered to the original purchaser.  To make a warranty claim please fill out the form below. One of our customer service staff members will assess the claim and get in contact with you. Do NOT ret...
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DELIVERY

Track My Order If you've received your Consignment Number, click this button to track and keep updated on the progress and estimated date of arrival of your delivery.  Note: For orders on small accessories, your order will most likely be shipped via Post Haste.  Click here to track these orders.  Estimate Shipping Time Find the estimated tim...
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FREIGHT TERMS & CONDITIONS

Packing The Surfboard Warehouse has perfected their packing process over the past 7 years and utilises the latest materials (tissue paper, polyethylene foam and cardboard) to ensure your board is securely packed to avoid potential transit damage.  As part of the packing process, two staff members carefully inspect each and every board to ensur...
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CONSUMER PRODUCT WARRANTY

WARRANTY CLAIM FORM The surfboard Warehouse offers a manufacturer's warranty on all products sold. The warranty covers material and workmanship defects and will only be offered to the original purchaser. To make a warranty claim please fill out the form below. One of our customer service staff members will assess the claim and get in contac...
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TERMS & CONDITIONS

This website is provided by TSBW Pty Ltd T/A The Surfboard Warehouse (28‌606‌174‌369). By using this website or downloading materials from the site, you agree to abide by the terms and conditions detailed here. If you do not agree to abide by these terms and conditions please do not use the site or download materials from the website. Prices o...
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FAQ's

ORDERING What payment methods do you accept? The Surfboard Warehouse accepts Visa, MasterCard, Afterpay, PartPay and PayPal. Is it safe to use my credit card on thesurfboardwarehouse.co.nz? Yes, The Surfboard Warehouse uses the latest version of Secure Socket Layer Technology (SSL) to encrypt your information. We will never ask for your cred...
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